Most train stations will also have dedicated ticket vending machines for the bullet train, and you can also purchase your ticket from here. However, unfortunately, these ticket offices can get very busy, especially during peak hours, and so you may find that there is a very long wait. Here your attendant will be able to help you along with the process and make sure that you have both parts of your ticket. Shinkansen Tickets Automated Machine Purchase Area You should look for the ticket offices for JR, other ticket offices may also sell Shinkansen tickets. In most train stations there will be a kiosk that is manned by an attendant. This can make the process much easier than attempting to figure everything out online. In most train stations you are able to buy tickets for the bullet train in person. So, you will need to make sure that you have purchased both tickets before embarking upon your journey. Unfortunately, there is no ticket that encompasses both of these. Your express ticket will allow you to ride on the Shinkansen (this is the same for other express trains as well).
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